TOUR / FEATURES
Learn more about what the Fresh Platform has to offer
Customer Management
Among the core benefits of operating a mobile web site is the ability to uniquely identify users and behavior, far beyond the capabilities. The Fresh Mobile Platform allows clients to view and manage their customer base. Your customer service department can effectively manage any requests by finding users by their mobile number if available. Customer service can use this information to view device and purchase history on each user. Additionally, the Fresh Platform shows the estimated gross-value of each customer, giving vital information to your marketing team. Any necessary functionality such as subscription cancellation or opt-in management is also handled here.
Snapshot of Total Active Customers
Customer activity is presented in an easy to view snapshot showing current users for your solution.
Detailed Customer Information
Each customer can be "drilled-into" to find out more details such as when they first hit the system, if they have an active subscription, and a detailed log of what and when they've purchased.
Quick Access to Customer Information
Customer information is easily sought using the live search. Just start typing and the results will automatically refresh allowing for immediate feedback and fast finding.
